|  |
The EFQM excellence model : European and Dutch experiences with the EFQM approach in health care | Artikkel | Artikkel I: Int J Qual Health Care 2000 12: 191-202 - 2000. [Artikkel] - Språk: Engelsk | | 2000 |
|  |
Re-engineering trust : the adoption and adaption of four models for external quality assurance of health care services in western European health care systems | Artikkel | Artikkel I: Int J Qual Health Care 2000 12: 183-189. - 2000. [Artikkel] - Språk: Engelsk | | 2000 |