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Tittel:Being fair: supporting a just and learning culture for staff and patients following incidents in the NHS
Signatur:Elektronisk dokument
Materialtype:Elektronisk dokument
Utgitt:London : NHS, 2019
Omfang:39 s.
Emneord:England / Gransking / Klagesaker / Læring / Metoder / Organisasjonskultur / Pasientsikkerhet / Systemfeil / Tilsynssaker / Uønskede hendelser
Innhold:A just and learning culture is the balance of fairness, justice, learning – and taking responsibility for actions. It is not about seeking to blame the individuals involved when care in the NHS goes wrong. It is also not about an absence of responsibility and accountability.

Being fair sets out the argument for organisations adopting a more reflective approach to learning from incidents and supporting staff. Whatever the culture, dealing with concerns about a professional’s practice can be challenging
Eier:HELSTILS
Vurdering:
URL:https://resolution.nhs.uk/resources/being-fair-report/