| Tittel: | Review into the operational effectiveness of the Care Quality Commission: interim report : independent report | | Signatur: | Elektronisk dokument | | Ansvar: | Penelope Dash | | Forfatter: | Dash, Penelope  | | Materialtype: | Elektronisk dokument | | Utgitt: | London : Department of Health & Social Care, 2024 | | Emneord: | England / Evaluering / Gransking / Tilsynsetater / Tilsynsmetoder | | Innhold: | Forord:
I was asked to carry out a review of the Care Quality Commission (CQC) in May 2024. Over the last 2 months I have spoken to around 170 senior managers, caregivers and clinicians working in the health and care sector, along with over 40 senior managers and national professional advisors at CQC.
All have shared with me considerable concerns about the functioning of the organisation, with a high degree of consistency in the comments made. At the same time all recognise the need for a strong, credible and effective regulator of health and social care services.
This interim report of my work provides a high-level summary of my emerging findings in order to inform thinking around changes needed to start the process of improving CQC.
A more detailed report will be published in autumn 2024. Prior to this I will be discussing findings with user groups to ensure my final recommendations reflect their needs (which was not possible during June and the general election period).
There is an urgent need for a rapid turnaround of CQC - a process that has already started with the appointment of an interim chief executive in June 2024.
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