| Tittel: | User representation as organisational doing : a study of ignorance and vulnerability in Norwegian patient-centered care | | Signatur: | 2025/6 | | Ansvar: | Betina Riis Asplin | | Forfatter: | Asplin, Betina Riis  | | Utgitt: | Oslo : BI Norwegian Business School, 2024 | | Omfang: | 248 s. | | Emneord: | Behovsdekning / Brukermedvirkning / Helsepersonell-pasientrelasjoner / Pasienter | | Note: | Doktorgradsavhandling
This thesis is about patient representation Norwegian patient-centred care. In Norway as well as globally, users are increasingly pointed out as central actors in strategies and policies aimed at innovation and the organization of services. In healthcare, calls are made for patient-centric innovation and patient-centred care to integrate care models more closely oriented around the needs of the patient.
Despite the explicit focus on patient-centred ideals and various forms of user involvement, there is often a struggle to make such ideals a reality.
Existing research in patient-centred care discuss patient representation, highlighting challenges such as conceptual ambiguity (Liberati et al., 2015), which complicates implementation. They also identify obstacles, such as existing power structures enacted in patient-provider encounters, through the use of new technologies or new organizational roles and set-ups. From this position the project of patient-centred care might come across as a tough nut to crack. Arguably, patient representation produce difference, but can we make better sense of how this happens?
The object of enquiry in this thesis is the representation of patients—or users, as they are often referred to in policy and health care contexts—and how user representation is formed, negotiated and transformed through practices in the quest for user-centred organization and innovation. The research question pursued in this thesis is: How can “patient representation” help us understand the performance of patient-centred care as practice?”
Elektronisk sammendrag: https://biopen.bi.no/bi-xmlui/handle/11250/3135465 (elektronisk fulltekst er klausulert) | | Eier: | HELSTILS | | Eksemplar: | 1. (1 tilgjengelige) | | |
|
| 1.ex | Tilgjengelig | | HELSTILS | bibl | | 2025/6 | |
|
|